Resolve Collections provides SMS communications on behalf of property management companies.
Residents may receive text messages regarding account notifications, rent reminders, payment information, account balances, lease administration, and other property-related communications.
Residents provide consent to receive SMS communications during the onboarding or lease registration process conducted by the property management company.
Resolve Collections does not collect SMS consent directly. Our clients are responsible for obtaining and maintaining the appropriate consent before SMS communications are initiated.
Message frequency varies depending on your account activity and communications initiated by your property management company.
You may opt out of SMS communications at any time by replying STOP to any SMS message.
After opting out, you will no longer receive SMS messages from Resolve Collections unless you provide new consent through your property management company.
For assistance, reply HELP to any SMS message or contact us at:
support@resolvecollections.com
Message and data rates may apply depending on your mobile carrier and service plan.
Your personal information is handled in accordance with our Privacy Policy.
For more information about how we collect, use, and protect your information, please review our Privacy Policy.
Resolve Collections acts solely as a communication platform on behalf of property management companies.
The property management company is responsible for obtaining resident consent, maintaining resident contact information, and managing the resident relationship.
If you have any questions regarding these SMS Terms & Conditions, please contact us:
Resolve Collections
169 Madison Ave
New York, NY 10016
